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Businesses Face £225K/Hour IT Incident Loss
6 Apr
Summary
- Two in three companies risk over £225,000 per hour during IT incidents.
- Reputational damage and lost productivity are key impacts of cyber attacks.
- Many businesses aim for a human-AI mix for better incident response.

Two in three companies globally are exposed to potential losses exceeding £225,000 hourly during critical IT incidents. This financial risk is compounded by significant reputational damage, cited by 53% of businesses as a primary concern, alongside lost productivity impacting nearly half of organizations. Recovery expenses and developer burnout also present considerable challenges.
While operational resilience has improved globally, with 71% of companies reporting advancements, the investment in preparedness varies. High-growth companies are significantly increasing their resilience budgets, unlike those with flat or declining revenues. A key strategy involves integrating artificial intelligence; 41% believe AI can reduce disruptions by over 20%.
Looking ahead, 59% of businesses plan to adopt a balanced strategy combining human expertise with AI agents within the next three years. This hybrid model is expected to alleviate pressure on teams, accelerate issue identification, and maintain crucial judgment and accountability.