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HSBC App Glitch Locks Out Hong Kong Users
15 Jun
Summary
- HSBC is working to restore services for its mobile app.
- Some Hong Kong customers reported difficulties accessing services.
- The bank did not disclose the cause or extent of the disruption.

HSBC has acknowledged a disruption affecting its mobile banking application, prompting efforts to restore normal service. The bank confirmed that some customers in Hong Kong encountered problems accessing certain banking functions through the app.
In an official statement, HSBC indicated it is actively working towards a swift resolution and apologized for any inconvenience. The exact reason behind the technical difficulties and the total number of customers impacted remain undisclosed. Reports suggested that users experienced being locked out of the app earlier on Monday.