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Genpact's AI Fuels Digital Leap Amidst Competition
12 Apr
Summary
- Genpact leverages AI-driven solutions like Digital SEPs and Genpact Cora for digital transformation.
- The company consistently rewards shareholders with dividends and share repurchases.
- Genpact faces challenges from regional client concentration and intense industry competition.

Genpact Limited is leveraging its expertise in Business Process Outsourcing (BPO) services to drive client digital transformations globally. Its AI-driven solutions, notably the Digital Smart Enterprise Processes (SEPs) approach and the Genpact Cora platform, are pivotal in enhancing efficiency and process quality.
The company has maintained a strong financial position, underscored by consistent rewards to shareholders through dividends and share repurchases. As of the fourth quarter of 2025, Genpact reported a healthy liquidity position with a cash balance of $648 million and a current ratio of 2.34, exceeding the industry average.