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ANSR & HFS Research Launch GCC Quotient Framework
22 May
Summary
- ANSR and HFS Research partner to launch GCC Quotient (GQ) framework.
- GQ will define, measure, and benchmark Global Capability Centers.
- Framework addresses AI-driven transformation in capability centers.

ANSR and HFS Research have launched 'GCC Quotient' (GQ), a pioneering research and strategic framework. This initiative aims to define, measure, and benchmark Global Capability Centers (GCCs) globally.
The partnership addresses the need for clarity as GCCs are increasingly vital for enterprise transformation. The current industry landscape lacks a unified definition and consistent frameworks, especially with the rapid advancement of AI.
This collaboration will produce thought leadership reports and frameworks. Key deliverables include a unified GCC definition and an AI-first maturity framework assessing strategy, talent, and AI adoption. They will also provide an AI readiness blueprint and success stories.
Both ANSR and HFS Research emphasize the critical role of GCCs in the AI era. The GQ framework will help enterprises navigate the evolving landscape of work distribution and skill requirements. Saurabh Gupta of HFS Research highlighted ANSR's operational depth combined with HFS's analytical rigor.
ANSR is a global leader in establishing and operating GCCs, having built over 200 for Fortune 500 companies. HFS Research is a leading advisory firm known for its demand-side data and insights in IT and business transformation.