What are the pricing tiers for Freshdesk Omni?

Freshdesk Omni offers three main pricing plans: Growth, Pro, and Enterprise, with 14-day trials available for each.

How much does the Freshdesk Omni Growth plan cost?

The Growth plan for Freshdesk Omni is $29 per person per month when billed annually.

Does Freshdesk Omni offer AI features like its competitors?

Yes, Freshdesk Omni offers AI add-ons such as the Freddy AI Agent and Freddy AI Copilot, which come with additional costs depending on the plan.

Home / Business and Economy / Freshdesk Omni: Pricing Revealed!

Freshdesk Omni: Pricing Revealed!

21 Nov

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Summary

Three pricing plans are available for Freshdesk Omni.
Growth plan starts at $29 per person monthly, billed annually.
Enterprise plan costs $109 per person per month, billed annually.

Freshdesk Omni has launched with three distinct pricing plans, each offering a 14-day trial. The Growth plan, priced at $29 per person per month billed annually, provides essential ticketing features and basic integrations.

For more advanced needs, the Pro plan, available for $69 per person per month annually, unlocks enhanced ticketing, customizable dashboards, and broader integration capabilities. This tier also offers an AI Copilot add-on to assist agents.

Capping the offerings is the Enterprise plan at $109 per person per month, billed annually, which includes corporate-specific functionalities like approval workflows and skill-based ticket assignments. These plans offer a competitive alternative to other customer service solutions.

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