Home / Business and Economy / Veteran Microsoft PR Head Frank Shaw Steps Down
Veteran Microsoft PR Head Frank Shaw Steps Down
11 Sep
Summary
- Frank Shaw is leaving Microsoft after 17 years as chief communications officer.
- He guided communications through major Windows and Office releases.
- Shaw will take a break before pursuing new opportunities.

Microsoft's Chief Communications Officer, Frank Shaw, is stepping down after a 17-year tenure. Shaw announced his departure in an internal memo, stating his decision to explore new opportunities after nearly two decades with the company.
During his time at Microsoft, Shaw was instrumental in managing communications for pivotal moments. This included multiple Windows and Office releases, CEO transitions, and major acquisitions such as LinkedIn in 2016 and Activision Blizzard in 2023. He has earned a strong reputation within the public relations industry, noted for his direct yet respectful demeanor.
Shaw is recognized for his active engagement in defending Microsoft's public image, often addressing critics and correcting misinformation online. While his future plans remain undisclosed beyond taking a break, he assured his team he would remain with Microsoft until the end of the year. A replacement has not yet been named.