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Framework's Surprise Refunds vs. Nintendo's Price Hikes
11 Sep
Summary
- Framework offers refunds for previously higher-priced laptops.
- Nintendo raises Switch 2 prices amid memory market challenges.
- Framework secures cheaper RAM, passes savings to customers.
In a notable display of customer-centricity, Framework has managed to secure a limited supply of LPCAMM2 memory modules at a reduced cost. This development allows the company to offer refunds to customers who had previously purchased the Framework 13 Pro laptop at a higher price. Some customers even had their orders downgraded from 64GB to 32GB of RAM due to supply issues and pricing pressures.
This proactive approach by Framework stands in stark contrast to Nintendo's recent actions. Facing memory market challenges, Nintendo increased the price of its new Switch 2 console by $50. This follows earlier price hikes on its older Switch models. Despite receiving a refund from the U.S. federal government due to the cessation of illegal tariffs, Nintendo has not lowered console prices or issued direct customer refunds. Instead, they are offering a limited-time discount on digital games and bundles in the US.
