Home / Business and Economy / ECR's 'Rail Jan Samvad' Connects with Commuters
ECR's 'Rail Jan Samvad' Connects with Commuters
22 Oct
Summary
- Railways conducted 'Rail Jan Samvad' to gather passenger feedback.
- Officials sought views on amenities, ticketing, and catering services.
- Passengers requested more local trains and safe drinking water.
On Thursday, the East Central Railway (ECR) initiated 'Rail Jan Samvad' at key railway stations to foster direct communication with passengers. General Manager Dimpy Garg engaged with commuters at Patna Junction, alongside other senior railway officials. The primary objective was to gather feedback on passenger amenities, maintenance, ticketing, and catering services.
This interaction served as a platform to understand passenger needs and identify areas for improvement. Officials also encouraged passengers to maintain cleanliness and hygiene by using dustbins and avoiding littering. Promoting an eco-friendly environment, they urged a reduction in plastic use and proper disposal of plastic waste.
The 'Rail Jan Samvad' initiative is part of the railways' broader effort to enhance passenger convenience. Commuters took the opportunity to voice specific demands, including a need for more local trains on the Patna-Gaya route and better access to safe drinking water at Patna Junction.
