EasyJet Probed Over Hidden Baggage Fees

Italy's antitrust authority has commenced an investigation into easyJet concerning alleged unfair business practices related to baggage charging. The investigation focuses on how the airline advertises baggage fees on its website and app. It is alleged that only average prices for checked baggage and sports equipment on round trips were displayed. This practice, combined with making bundled purchases the default option even when not desired, could mislead consumers. Travelers might be unaware of the actual cost for each segment of their journey. Customers wishing to select add-on services for only one leg of a trip must actively interrupt the online booking process to override easyJet's default setting. The airline has responded, stating it acts in accordance with consumer laws and is committed to transparency and fairness. EasyJet confirmed it will fully cooperate with the authority throughout the investigation and will review the notice to determine its next steps.