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Disney Eyes 'Super App' Future
2 May
Summary
- Disney executives are discussing a unified 'super app'.
- The new app would integrate Disney+ with park tickets and merchandise.
- CEO Josh D'Amaro aims to simplify customer brand interactions.

Senior executives at Walt Disney Co. are exploring the unification of the company's various mobile applications into a single 'super app.' This potential new platform would consolidate services like Disney+ with functionalities for booking park tickets, purchasing merchandise, and playing games.
Under CEO Josh D'Amaro, the company is seeking to break down internal silos and streamline how customers engage with the Disney brand. The proposed 'super app' aims to make Disney+ the central digital gateway to all company offerings.
Discussions are in their preliminary phase, with no concrete development steps yet taken. However, the concept has been featured in internal presentations, signaling D'Amaro's vision for enhancing the direct-to-consumer business.
Disney has previously considered creating a comprehensive app or a membership program similar to Amazon Prime. Past attempts faced logistical challenges, including the ongoing merger of Hulu with Disney+ due to separate tech infrastructures.
D'Amaro, who became CEO in March, has expressed his commitment to evolving Disney+ beyond streaming. He envisions it as a digital centerpiece connecting films, games, and experiences in novel ways. His prior experience on the board of Epic Games and recent restructuring further emphasize a focus on integrating gaming and entertainment.