Home / Business and Economy / AI Leak Exposes Community Bank Customer Data
AI Leak Exposes Community Bank Customer Data
13 May
Summary
- Customer names, DOBs, and SSNs were exposed.
- An unauthorized AI chatbot was used by an employee.
- The bank is notifying customers as required by law.
Community Bank, operating across Pennsylvania, Ohio, and West Virginia, has reported a significant cybersecurity incident. The bank disclosed in a filing with the U.S. Securities and Exchange Commission on May 7 that personal customer data was exposed.
This exposure occurred because an employee utilized an unauthorized artificial intelligence-based software application. The sensitive nature of the compromised data, including customer names, dates of birth, and Social Security numbers, prompted the disclosure. The exact number of affected customers and the specific AI tool remain undisclosed.
The bank is currently evaluating the full scope of the data breach. It is in the process of notifying affected customers in compliance with all relevant legal requirements. Community Bank has not provided further details regarding the incident.
