Home / Business and Economy / Capital One Sued Over Canceled Credit Card Rewards
Capital One Sued Over Canceled Credit Card Rewards
7 May
Summary
- Lawsuit alleges Capital One unlawfully canceled earned credit card rewards.
- Customers claim lost rewards after their accounts were closed.
- Suit seeks class-wide relief for cardholders impacted by closures.
Capital One faces a class action lawsuit accusing the bank of unlawfully canceling earned credit card rewards upon account closure. Filed in the U.S. District Court for the Eastern District of Virginia, the suit, NTech Consulting LLC v. Capital One N.A., seeks relief for cardholders who claim they lost promised rewards.
The plaintiffs assert that Capital One's practice of canceling accounts and forfeiting earned rewards, even when cardholders are not at fault, violates contract terms. The complaint cites breaches of contract, unjust enrichment, and violations of New York law and the Equal Credit Opportunity Act.
This legal action follows a separate January 2025 lawsuit concerning Capital One's alleged failure to provide customers access to accounts and payments. The current case specifically challenges the bank's policy on forfeiting earned points and cash after account closures.
