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Brazil Halts WhatsApp Business Terms Over Competition Fears
13 Jan
Summary
- Brazil's antitrust body has launched an investigation into WhatsApp Business.
- New terms concerning AI tool providers are under review.
- The tool's new terms have been suspended in Brazil during the evaluation.
The Brazilian antitrust authority, CADE, has officially opened an investigation into Meta's WhatsApp Business tool. This action stems from concerns regarding the newly introduced terms of service, particularly those affecting artificial intelligence providers. CADE indicated that these terms might present anti-competitive practices by limiting access or altering the offering of AI technologies to WhatsApp users.
As a direct consequence of these concerns, CADE has decided to suspend the implementation of WhatsApp Business's new terms within Brazil. This suspension will remain in effect throughout the duration of the investigation, allowing the authority to meticulously assess the potential market impacts and competitive landscape.
