Home / Business and Economy / Braze AI Fuels 26% Revenue Surge
Braze AI Fuels 26% Revenue Surge
9 Sep
Summary
- Braze reported Q2 2027 revenue of $227 million, a 26% increase year-over-year.
- Customer count grew 15% to 2,789, with high-value customers up 28%.
- AI product adoption and channel partnerships are key growth drivers for Braze.
Braze reported a robust fiscal second quarter of 2027, achieving revenue of $227 million, a 26% increase compared to the previous year. The customer-engagement software firm also raised its revenue and operating income outlooks for the full fiscal year.
CEO Bill Magnuson highlighted strong bookings, successful competition against legacy providers, and increasing customer adoption of AI solutions. Brands are leveraging AI to better utilize first-party data and direct-to-consumer relationships.
The company's total customer count grew by 15% year-over-year to 2,789 as of July 31, 2026. Notably, customers spending at least $500,000 annually increased by 28% to 361.
Braze also reported a trailing 12-month dollar-based net retention rate of 110% across all customers, and 112% for its largest clients. The company secured new business from notable clients and won customers migrating from older platforms.
