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Black Friday Bust: Best Buy Site Crashes
28 Nov, 2025
Summary
- Best Buy's website experienced significant outages on Black Friday.
- The website outage began early Friday morning, peaking before 8 a.m. PT.
- Downdetector reports indicated most issues originated from the US East Coast.
The crucial Black Friday shopping period was marred by a significant outage affecting Best Buy's website. Customer access to deals was impeded as the site experienced widespread technical difficulties. Reports of the outage started appearing early Friday morning, escalating sharply just before 8 a.m. Pacific Time, according to Downdetector.
The majority of outage reports were concentrated on the East Coast of the United States, indicating a widespread problem for shoppers in that region. Best Buy has not yet issued a formal statement regarding the cause or duration of the technical failure.
In the interim, consumers unable to access Best Buy's offerings were advised to explore alternative Black Friday deals available from other major retailers. Competitors like Walmart and Amazon remained operational, providing alternative options for holiday shoppers.
