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Bank Cuts Jobs, Boosts Earnings with AI Partnerships
9 Apr
Summary
- Third-quarter earnings saw a 12.8% increase.
- New strategic partnerships include Infosys and Genpact.
- Annual expense benefits of A$65-A$75 million are expected.

Bendigo and Adelaide Bank announced a 12.8% increase in third-quarter earnings, reaching A$137.9 million for the period ending March 31. This growth was fueled by a rise in net interest margin to 1.98% and robust lending activity.
The bank simultaneously revealed new strategic partnerships with Infosys and Genpact. These alliances are set to reshape its technology and business operations, leading to job reductions. CEO Richard Fennell acknowledged the difficulty of these decisions, emphasizing a commitment to managing the changes with care and respect.
The collaboration with Infosys, a seven-year technology services deal, will provide access to artificial intelligence and digital talent. The six-year partnership with Genpact is expected to bring expertise in process optimization. These moves are projected to yield annual expense savings of A$65 million to A$75 million by fiscal 2028, while incurring transition costs of approximately A$85 million to A$95 million.
Following the announcement, the bank's shares experienced a significant jump, reaching their highest point since February 23 and becoming the top gainer on the S&P/ASX 200 index.