What specific support does Barclays offer neurodiverse customers?

Barclays provides quiet hours, private meeting rooms, and accessible quiet areas to support neurodiverse customers.

How can I book an appointment at Barclays for specific banking needs?

You can book an appointment online via the Barclays website or by calling 0345 734 5345 during operational hours.

What is neurodiversity and how does Barclays cater to it?

Neurodiversity refers to differences in brain processes like autism or ADHD. Barclays offers tailored services and a supportive environment at its branches.

Home / Business and Economy / Barclays Bank Offers Inclusive Banking for Neurodiverse Customers

Barclays Bank Offers Inclusive Banking for Neurodiverse Customers

10 Dec

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Summary

Barclays offers quiet hours to support neurodiverse customers.
Private meeting rooms and accessible quiet areas are available.
Customers can book appointments online or by phone for tailored service.

Barclays Bank Offers Inclusive Banking for Neurodiverse Customers

Barclays is actively working to make its banking services more inclusive for neurodiverse individuals. Recognizing that some customers have brain processes or learning styles different from the norm, the bank has implemented several supportive measures.

These initiatives include designated quiet hours at branches, specifically from 9:30 am to 10:30 am, to create a calmer atmosphere. Furthermore, select branches offer private meeting rooms and accessible quiet zones, catering to customers who require these accommodations for comfortable banking.

Barclays also facilitates personalized service through appointment booking. Customers can schedule a meeting online or by calling 0345 734 5345, with options for longer discussions depending on their needs. This commitment ensures that individuals with conditions like autism, ADHD, dyslexia, or dyspraxia can access banking services effectively.