What happened with Bank of America's online banking services?

Bank of America experienced a significant technical disruption in its online and mobile banking platforms, leaving thousands of customers unable to access their accounts and see accurate balances.

How long did the Bank of America outage last?

The article states that while Bank of America claims the issue is "largely resolved," full functionality is still pending as of November 8th, 2025. The bank has not provided a firm timeline for when all services will be fully restored.

Which cities were affected by the Bank of America online banking outage?

According to the article, major cities including Houston, Dallas, Los Angeles, and Chicago were among the affected areas.

Home / Business and Economy / Bank of America Grapples with Online Banking Outage, Thousands Impacted

Bank of America Grapples with Online Banking Outage, Thousands Impacted

8 Nov

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Summary

Thousands of customers reported login issues and incorrect balances
Bank says problem is "largely resolved" but full functionality still pending
Customers advised to monitor accounts and use alternate banking methods

Bank of America Grapples with Online Banking Outage, Thousands Impacted

On November 6th, 2025, Bank of America experienced a significant technical glitch that affected its online and mobile banking services. Thousands of customers reported issues accessing their accounts and seeing incorrect balances.

The bank has stated that the problem is "largely resolved," but full functionality is still pending. Customers are advised to closely monitor their accounts and use alternate banking methods if needed.

Many users reported seeing a message when attempting to log in, stating they were "temporarily unable to display some accounts and/or latest balances." The issues were primarily linked to the bank's mobile banking platform, with major cities like Houston, Dallas, Los Angeles, and Chicago among the affected areas. The problems reportedly began around 7:17 pm EST, according to Downdetector reports.

While some customers have reported services returning to normal, residual access issues remain. Bank of America has not confirmed a full "all-clear" or specified exactly when every function, such as transfers, mobile deposits, and branch access, will be fully operational.

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