Home / Business and Economy / Aussie Business Owner Slams 'Ludicrous' $75 Postage Bill
Aussie Business Owner Slams 'Ludicrous' $75 Postage Bill
13 Mar
Summary
- A business owner was billed $75 for a 3kg parcel, costing her money.
- Australia Post charged based on cubic weight instead of actual weight.
- Other small businesses face similar challenges with rising postage costs.
A small business owner has called Australia Post's charges 'absolutely ludicrous' after being billed $75 for a pair of shoes that weighed just 3kg. Samantha Kemp, owner of the Sare Store, was overcharged because Australia Post billed her based on the parcel's cubic weight rather than its actual weight.
Ms. Kemp expressed her frustration on Instagram, stating she lost money on the sale and that many other small businesses are struggling with similar steep postage adjustments. She noted that Australia Post's policy is to use the greater of a package's cubic weight or actual weight.
Australia Post responded by stating that accurate measurements are essential for calculating postage costs. They mentioned they have reached out to Ms. Kemp to offer assistance and highlighted their team of small business specialists available for support.
