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Ant's AI Doctors Tending to China's Health Needs
11 Feb
Summary
- Ant Group is leveraging AI to revolutionize healthcare services.
- AI Doctor Agents handle routine patient inquiries, freeing up physicians.
- The company aims to reach most of China's 1.4 billion people with AI health services.
Ant Group is strategically investing in AI to transform China's healthcare sector, aspiring to make it its largest business beyond payments. The company's AI Doctor Agents, digital avatars trained by doctors, are designed to manage routine patient inquiries, aiming to improve efficiency and accessibility.
Central to this initiative is the AQ health app, which aggregates user health data and serves as a portal for booking consultations and prescriptions. Launched last June, AQ has gained significant traction, becoming a top-downloaded medical app. Its integration with Alipay facilitates seamless payment and insurance processing for users.
Ant plans to offer its AI-powered health services to most of China's 1.4 billion citizens within three years. This ambitious expansion seeks to address disparities in healthcare access, particularly in remote regions, by standardizing basic care through AI. The company has invested hundreds of millions of dollars into this digital health venture.
