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AI Agents Revolutionize Legal Work
9 Dec, 2025
Summary
- In-house legal teams are adopting generative AI for efficiency.
- Salesforce uses AI agents for decision-making and task completion.
- AI is shifting work from outside counsel to in-house teams.
In-house legal departments have begun integrating generative artificial intelligence, recognizing its capacity to enhance the speed, quality, and cost-effectiveness of legal operations. This adoption is particularly impactful for tasks like contract review and litigation support, with early adopters experimenting to refine their use of the technology.
Companies like Salesforce are at the forefront, developing "AI agents" designed for autonomous decision-making and multi-step task completion. Their legal teams are also instrumental in building ethical guardrails and controls into these systems, ensuring human wisdom remains integrated and AI reliability is continuously improved.
The evolving capabilities of AI are poised to reshape the division of labor between in-house legal teams and external counsel. Experts anticipate that tasks such as discovery and due diligence will increasingly be handled internally, allowing outside firms to concentrate on more complex strategic advice and litigation.
