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AI Needs "Glue Work" to Succeed, Experts Say
11 May
Summary
- New AI roles blend technical knowledge with soft skills.
- "Glue work" skills like coordination are becoming vital.
- Integrating AI culture and technology yields business success.

The increasing adoption of Artificial Intelligence is reshaping corporate culture and the job market, with new roles prioritizing "glue work" skills. These positions, like AI adoption leads and AI workforce managers, combine practical AI knowledge with essential abilities in relationship-building, project management, and cross-team coordination.
These integrated roles focus on ensuring AI solves real business problems effectively. They necessitate translating between technical and non-technical teams, a skill becoming increasingly valuable. This integration is akin to an "AI Ops" function, encompassing systems, processes, and enablement.
Ultimately, businesses that recognize the importance of "glue work" while not underestimating technical skills are poised for the greatest success. Fully embracing the merger of cultural and technological aspects will drive significant returns.