Home / Business and Economy / Toyota India Accused of Selling Customer Data
Toyota India Accused of Selling Customer Data
7 May
Summary
- Swanand Kirkire received numerous unsolicited calls.
- Toyota India allegedly shared his contact information.
- The company is investigating potential data leaks.
Lyricist Swanand Kirkire has publicly accused Toyota India of compromising customer privacy by sharing his contact number with insurance firms. Following his car purchase, Kirkire experienced a flood of unsolicited sales calls, leading him to voice his concerns on social media.
He questioned Toyota India's need to sell customer data when the company already profits from vehicle sales. In response, Toyota India has reached out to Kirkire, expressing regret and initiating an investigation into the alleged data leak. Kirkire noted that the intrusive calls ceased after his post gained attention.
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