Home / Arts and Entertainment / Melbourne Film Fest Hack Exposes 26,000+ Customer Details
Melbourne Film Fest Hack Exposes 26,000+ Customer Details
1 Jun
Summary
- Over 26,000 customer records accessed in a ticketing platform hack.
- Names, emails, phone numbers, and addresses were potentially exposed.
- Hackers sent strange prank messages to some affected customers.
Melbourne International Film Festival (MIFF) is investigating a significant data breach affecting its ticketing platform, Ferve Tickets. The incident potentially exposed the personal information of 26,782 customers, including names, email addresses, phone numbers, and residential addresses.
MIFF disclosed the breach on Monday, stating that complete payment card details were not compromised. The festival learned of the incident on Friday, June 7, 2026. Some customers reported receiving strange, prank-like text messages and emails over the weekend, originating from the compromised system.
Ferve Tickets confirmed the unauthorized activity and is cooperating with cybersecurity specialists and authorities to ascertain the full scope. MIFF has notified Australian cybersecurity agencies and is addressing regulatory obligations. Customers are advised to remain cautious of suspicious communications and to avoid clicking links or divulging personal data.
Festival organizers are also recommending that affected customers change their passwords as a precaution, especially if the same password is used across multiple online services. MIFF is committed to protecting customer data and will directly inform customers of any further findings.
